Concorde International is part of Stella Travel, an integrated travel company which provides a complementary range of services to the airline and travel industry. Concorde International is a business within the air services division of Stella Travel providing Australian travel agents for over 50 years with an extensive range of international airfares and ticketing services.
As the market leader in the wholesale distribution of international airfares and ticketing services in Australia we sell airfares on behalf of 105 international airlines to some 2,500 travel agencies nationally.
Concorde has highly skilled ticketing and airfares cells in all major capital cities as well as an experienced sales team to service our existing and potential customers.
Market conditions drive Concorde International to distinguish ourselves through the delivery of exceptional customer service. In order to do this in addition to increasing customer satisfaction and loyalty, agent retention, new business opportunities and reducing our delivery costs, we see automation as the key.
24/7 ticketing with airfare and ticketing rule validation is seen as a solution that can provide agents with the service delivery they demand while significantly reducing our costs and increasing both the agents and our efficiencies.
We believe technology together with trust and reliability built over 50 years is the key to our success and our goal is based on a simple service concept that delivers air tickets quickly, correctly and at the right price.